Powering Trust Since 2012 ⚡

Frequently Asked Questions

Your questions answered – everything you need to know about our services.

General Questions

Pricing & Payment Questions

Service Questions

Warranty & Support Questions

Technician & Safety Questions

Emergency & Safety Questions

Booking & Process Questions

Refund & Dispute Questions

Privacy & Security Questions

Partnership & Career Questions

Additional Questions

Frequently Asked Questions

General Questions

1. What is HSES™?

2. Are you a registered company?

3. Where are you located?

4. What areas do you serve?

Pricing & Payment Questions

5. Do you charge advance payment?

6. What are your visiting charges?

7. How is pricing calculated?

8. What payment methods do you accept?

9. Do you provide installment options?

Service Questions

10. What services do you provide?

11. Do you provide emergency services?

12. How long does it take to get a quotation?

13. Do you use quality materials?

14. Can I provide my own materials?

15. How long does typical work take?

Warranty & Support Questions

16. What warranty do you provide?

17. What if I'm not satisfied with the work?

18. Do you provide Annual Maintenance Contracts (AMC)?

Technician & Safety Questions

19. Are your technicians certified?

20. What safety measures do you follow?

21. Will technicians be polite and professional?

Emergency & Safety Questions

22. What should I do in an electrical emergency?

23. How fast can you reach in an emergency?

Booking & Process Questions

24. How do I book a service?

25. Can I cancel or reschedule my appointment?

26. Do I need to be present during the work?

Refund & Dispute Questions

27. When can I get a refund?

28. What if there's a billing dispute?

Privacy & Security Questions

29. Is my personal information safe?

30. How do I know it's really HSES™ contacting me?

Partnership & Career Questions

31. Can I become an HSES™ partner technician?

32. Do you hire for office/management roles?

Additional Questions

33. Do you provide electrical safety tips?

34. Can I get a free electrical inspection?

35. How can I provide feedback or file a complaint?