HSES™ Privacy Policy

We communicate with you to ensure smooth service delivery and keep you informed.

Types of Messages

1. Transactional Messages (Mandatory)

These are essential for service fulfillment and cannot be opted out:

• Booking confirmations
• Technician arrival/status updates
• Service-related notifications
• Invoices, payment receipts, and billing communications

2. Promotional & Informational Messages (Optional)

You may receive:

• Service offers and discounts
• Maintenance tips and safety updates
• New service launches or company updates

You can opt out anytime from promotional communications.

Opt-Out Options

You can manage your communication preferences through:

• ✅ Clicking “Unsubscribe” in the email footer
• ✅ Replying “STOP” to promotional SMS messages
• ✅ Contacting us directly to update your preferences

We respect your choices and process opt-out requests promptly.
(We promise—no drama, no spam. Only useful sparks ⚡)

Our services are primarily offered within India. Your data is stored on servers located in India (Google Cloud / Firebase).

We do not transfer your personal data outside India, except when using trusted international service providers such as:

• Google
• WhatsApp / Meta platforms

These providers comply with recognized data protection and security standards.

We may update this Privacy Policy from time to time to reflect:

• Changes in our services or operations
• Legal or regulatory requirements
• Enhanced data protection practices
• Customer feedback and transparency improvements

How You’ll Be Notified

• The “Last Updated” date at the top of this page will change
• Significant updates may be communicated via email or website notice

The latest version will always be available at:
👉 https://hses247help.com/privacy-policy

Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

If you have any privacy-related questions, concerns, data access requests, corrections, or complaints, you may contact us:

Hasan Smart Electrical Solutions (HSES™)

Privacy Contact Details:

• 📧 Email: hses247help@gmail.com
• 📞 Phone / WhatsApp: +91 782-781-7295
• 📍 Address: C-1, Janakpuri, New Delhi – 110058, India

🌐 Website: https://hses247help.com

📲 Official Social Media: @HSES247HELP

Support Availability: 24×7 (service inquiries)

Privacy Request Response Time: 7–15 business days

By using our website, booking our services, or sharing your information with HSES™, you consent to:

• ✅ Collection and use of your information as described in this Privacy Policy
• ✅ Processing of data for service delivery, communication, and operational purposes
• ✅ Receiving service-related communications regarding your bookings

You may withdraw your consent at any time by contacting us, subject to applicable legal and contractual obligations.

This Privacy Policy is governed by and interpreted in accordance with the laws of India, including but not limited to:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011